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SmartSite - The ‘Intelligent Village’ Solution

Privacy Policy

SmartSite is brought to you by the SmartSite Team.

Vix Technology and its Australian subsidiary companies are committed to respecting the privacy of personal information. This statement outlines the Vix policy for dealing with personal information that we collect through our Vix web site as well as the SmartSite web sites at By "personal information" we mean information that identifies you as an individual or from which your identity can be reasonably ascertained.
By using our web site, you agree to the collection and use of your information by Vix as set out in this statement. If we decide to change this statement, we will post these changes here on our web site. Please check back periodically to ensure you are aware of the most current policy.

What information do we collect?
The personal information we collect from you depends on how you use our site. The information we collect from you includes:

Site Visitors
Vix collects aggregated information resulting from visits to our site. This information does not give Vix any personal information about the visitor. For example, we find out which sections of the site are most frequently visited and how often. If you visit this site to read or download information our Internet Service Provider will record your server address, domain name, the date and time of your visit to our site, the pages viewed and any information downloaded. This information is used for statistical and web site development purposes only. Vix uses the information to improve and enhance the information we provide via our web site.

Registering Direct Debit or for Vix SmartSite
When you submit an application for Direct Debit or to register for Vix SmarteSite via our web site, we collect and retain personal information about you to the extent reasonably necessary to provide you with the services you have requested from us, and to manage our obligations to you under any customer contract or applicable law.
All information provided in your application including name, billing address, email address, telephone numbers, and banking details are retained by Vix, subject to below, solely for the purpose of providing cashless payment services to you.
Your name, membership number (if provided), transaction history and email address only are provided to the issuer of your club membership number related to the SmarteSite services for the purpose of providing services linked to your membership.

What do we do with this information?
It is Vix policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so.
Your e-mail address will only be used for the purpose for which you have provided it. It will not be added to a mailing list or used for any other purpose without your consent.
We will not use or disclose information collected about you other than for a purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by or under any law, or a purpose you have otherwise authorised.
What about Cookies?
Cookies are pieces of information that the Vix web site transfers to an individual's hard drive for use while you are viewing our site. Vix uses cookies only to assign you a viewing language (e.g. English or French) while you are visiting our site.

What Security does Vix have?
We use a number of means to protect the security and integrity of your personal information. Vix cannot however guarantee that data transmission over the Internet is completely secure. We will strive to protect such information, but we cannot ensure or warrant the security of any information you transmit to us. You therefore transfer that information at your own risk. Once we receive any personal information, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
Some sections of the Web sites protect your personal information by requiring you to use a password. For your own protection, we urge you to keep this password confidential. Our procedures also require you to change your password regularly.

How do I access my Personal Information?
If you would like to view any personal information that we have collected from you via this web site, you should contact us using the contact details at the end of this statement. We may charge you an access fee to cover Vix costs of providing the information to you.
If you believe that any information we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.

Links to Third Party Web Sites
Our web site may contain links to other web sites. Vix does not control the content or the information collected on these web sites. Vix is not responsible for the privacy policies or practices of these web sites. We encourage you to review the privacy policies on these web sites before you disclose any information to them.

How to Contact Us
If you have any questions or comments about this privacy statement or wish to make a complaint about the way in which we have handled your personal information, you may contact us in the following ways:
Phone: +61 8 6180 4600
Post: Vix Technology
Level 1, 50 St Georges Tce
Perth WA 6000